Just nu är det störning för er med Zitius som fibernät , vi jobbar på felet och det kommer vara åtgärdat inom kort.
Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.
Ticket number: INC2365665
Fault type: Fiber break
Description: Multiple customer affecting fault
Location: Finland
Occured: 2025-02-24 14:06 CET/CEST
Service(s) restored: 2025-02-24 23:34 CET/CEST
History:
2025-02-25 00:09 – RFO:
What was the fault?
– Cable Cut.
What caused the fault?
– Third Party Excavation work.
How was the fault fixed?
– Subprovider repaired cable.
Is this a permanent solution?
– No, future work to make permanent solution will be announced as a change.
2025-02-24 21:58 – More services restored, Repair work is ongoing. // Flera tjänster återställda. Reparationsarbetet fortsätter.
2025-02-24 21:07 – Repair work is ongoing. Some services have been restored. // Reparationsarbetet fortsätter. Några tjänster är återställda.
2025-02-24 19:30 – Technician has begun splicing the fiber. ETR 2023-02-24 23:30 // Tekniker har påbörjat kabelskarvning. ETR 2023-02-24 23:30
2025-02-24 19:00 – Spare cable have arrived and they are preparing to begin splice work. // Ny kabel har kommit och man håller på att förbereda för lagning.
2025-02-24 17:58 – Field technicians are onsite and working with preparations for the repairs, they are also awaiting a spare cable for this. // Fälttekniker är på plats vid kabelavbrottet, dom jobbar med förberedelser för att åtgärda felet och väntar på ny kabel.
2025-02-24 16:56 – Sub providers field technician is still enroute to the fault location. No ETA available. // Underleverantörens fälttekniker är fortfarande på väg till avbrottet. Ingen ETA tillgänglig.
2025-02-24 15:34 – A disturbance detected in our sub provider’s network. Troubleshooting is ongoing with sub provider // Felet har lokaliserats vara hos vår underleverantör. Felsökning pågår med underleverantör
2025-02-24 14:54 – A field technician ordered to site for troubleshooting. ETA 2 hours // Fälttekniker beställd för felsökning på plats. Beräknad ankomsttid: 2 timmar
2025-02-24 14:17 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.
Ticket number: INC2372548
Location: Uppsala
Description: Multiple customer affecting fault
Fault type: Currently unknown
Occurred: 2025-03-14 11:55 CET/CEST
Estimated Time of Repair: To be announced
Status: Troubleshooting in progress
Next update: 2025-03-15 12:00 CET/CEST
Last update(s):
Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.
Ticket number: INC2372377
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Horndal
Occured: 2025-03-14 10:27 CET/CEST
Service(s) restored: 2025-03-14 14:30 CET/CEST
History:
2025-03-14 14:43 – Outage is resolved and services are restored. // Driftstörning avhjälpt och tjänster återställda.
2025-03-14 13:01 – A field technician ordered to site for troubleshooting.
2025-03-14 11:41 – We currently have an outage, troubleshooting is ongoing.
Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.
Ticket number: INC2372358
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Staffanstorp
Occured: 2025-03-14 09:35 CET/CEST
Service(s) restored: 2025-03-14 10:58 CET/CEST
History:
2025-03-14 10:57 – We currently have an outage, troubleshooting is ongoing.